Frequently Asked Questions

DNA + Fitness Plan

What will I learn from the Alter DNA test?

How is DNA relevant to my health, fitness, stress and nutrition?

Will I receive guidance or assistance in interpreting the results?

How is this different from other DNA tests?

Do you ever share my results with third parties?

How do I collect my sample?

Why do I need to register my kit?

Do I have to pay for shipping?

Where is my sample processed?

How quickly do I need to return my sample?

My swab tip is slightly yellow - is it suitable for use?

How old do I have to be before I can take the test?

The Alter System

How is Alter different from other workouts?

Is there a trial period?

How much space do I need in my home?

What’s included in my purchase?

What’s included in the membership fee?

Can I install it by myself?

Does Alter offer a discount for professional installation services?

Is there a limit to the number of accounts I can have on one screen?